Privacy Policy

Last updated: 03 September 2026

Who We Are

CookieOnline provides software development consultancy services in the United Kingdom. For privacy questions, contact miles.cook@cookieonline.net.

What Data We Collect

We may collect:

• Contact details you submit, such as name, email, phone number, and company name.
• Enquiry information describing your project or business needs.
• Basic website analytics data, where enabled.

How We Use Data

We use personal data to:

• Respond to enquiries and schedule discovery calls.
• Deliver consultancy and related services.
• Improve website performance and visitor experience.
• Meet legal, accounting, or regulatory obligations.

Legal Bases

Under UK GDPR, we rely on legitimate interests, contract performance, and legal obligations, and consent where required.

Data Sharing

We do not sell personal data. We may share data with trusted processors such as email, scheduling, analytics, and hosting providers where needed to operate the service.

Retention

We keep personal data only as long as necessary for the purposes set out in this policy, including legal and accounting requirements.

Your Rights

You may request access, correction, deletion, restriction, or transfer of your personal data, and object to processing in certain circumstances.

Contact And Complaints

Contact: miles.cook@cookieonline.net. If unresolved, you can complain to the UK Information Commissioner's Office (ICO).