Customer Relationship Management Systems

Our Customer Relationship Management System is one of the most effective ICT tools for day to day business. The system we offer is the open source version of one of the world's leading CRM systems.

• We will install the system either locally (within your existing IT network) or on our servers, so you can securely access it from anywhere in the world.
• We provide training in it's usage with out training package split into various modules aimed at different uses.
• We provide on-going email and telephone support, and ensure system backups are made on a daily basis, and stored securely.

With our CRM system, you will be able to:

• Track and call up customer account history and details,
• Assign tasks, calendar schedules, accounts, cases, leads and more to other users of the system within your business,
• Track and manage email campaigns (and any conventional marketing) and see which campaigns are offering the most value for money,
• Automatically produce timesheets for tasks and generate invoices,
• Securely access the system through the web from anywhere in the world,
• Improve your business workflow process - manage and track projects, produce gant charts, allocate tasks to users and even automatically produce timesheets and generate invoices.

If you would like to know more about how a CRM system can help your business, contact us today for more information.